ic444's Privacy Policy
Protecting your personal information is our top priority. This policy explains in detail how ic444 collects, uses, and stores your information.
Introduction & Scope of Application
ic444 ("we", "our", "platform") provides a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") describes what information is collected about you when you use the ic444 website ic444.lat and its related services, how that information is used, and the steps we take to protect your privacy.
This policy applies to all ic444 services, including visiting our website, registering an account, making financial transactions, and using customer support. By using our services, you are considered to have agreed to the terms of this policy.
Alongside reading this policy, we also encourage you to read our Terms & Conditions and Responsible Gaming Guidelines.
Information We Collect
ic444 collects two types of information: (a) information you provide directly, and (b) information collected automatically.
Information You Provide Directly
When you create an account or use our services, the following information may be collected from you:
- Full name, date of birth, and gender
- Active email address and mobile number
- Residential address in Bangladesh
- National ID number or passport details (for identity verification)
- bKash, Nagad, Rocket account numbers or bank account details (for financial transactions)
- Any information provided when contacting customer support
Automatically Collected Information
When you visit the ic444 website, the following information may be recorded automatically through technical processes:
- IP address and device type
- Browser type and version, operating system
- Time of entry and exit from the website, and pages visited
- Referral URL (the site you came from)
- Session data and click information
- Device identification number (Device ID)
Purpose of Data Use
ic444 uses collected information only for specific and legitimate purposes. Your information is used for the following reasons:
Service Delivery & Operations
- Creating and verifying accounts and ensuring secure login
- Processing financial transactions (deposits and withdrawals)
- Managing betting and gaming activities
- Applying bonuses and promotional offers
- Providing 24/7 customer support
Legal Compliance & Security
- Completing anti-money laundering (AML) and Know Your Customer (KYC) checks
- Detecting and preventing fraud and illegal activities
- Age verification — ensuring services are provided only to those aged 21 or above
- Resolving disputes and maintaining relevant records
Service Improvement
- Improving website functionality and user experience
- Planning new products and services
- Reaching you with relevant information and updates
- Supporting responsible gaming programs
Disclosure & Sharing of Information
ic444 does not sell or lease your personal information to third parties. However, information may be shared in specific circumstances:
With Service Partners
Only the necessary information may be shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, and bank transfers), technical support, and fraud prevention services. These partners operate under our direction and are bound by the same level of confidentiality.
Under Legal Obligation
Information may be disclosed in response to a court order, a lawful request from a government authority, or the requirements of applicable law. In such cases, ic444 always follows due legal process and makes every effort to protect your interests as far as possible.
In Response to Security Threats
Where necessary to protect the rights, property, or safety of ic444 or its users, information may be provided to the relevant authorities. This includes fraud prevention and addressing cybercrime.
We never sell or rent your personal information to third parties for marketing purposes.
Cookies & Tracking Technology
The ic444 website uses cookies and similar technologies to operate smoothly and to improve your experience.
Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used for tasks such as maintaining login sessions, security verification, and saving language preferences. Disabling them will prevent the website from working properly.
Analytics Cookies
These cookies are used to collect website usage statistics, which help us improve our services. This information is generally collected in anonymised form.
Cookie Controls
You can change your cookie preferences at any time through your browser settings. However, disabling essential cookies may limit the functionality of the website. Cookie control options are available in the settings menu of most browsers.
Data Security Measures
ic444 has put in place industry-standard technical and organisational measures to protect your personal information.
Encryption & Secure Connection
All data transfers on our platform are protected by SSL (Secure Sockets Layer) encryption. This means all information exchanged between your browser and our servers travels in encrypted form, so third parties cannot read it.
Server Security
ic444's servers are housed in secure data centres with both physical and digital security measures in place. Regular security audits and vulnerability assessments are carried out.
Access Controls
Your personal information is accessible only to authorised staff, and only when required for specific job functions. All staff are required to follow strict confidentiality policies, and regular data protection training is mandatory.
No method on the internet is 100% secure. You also have a responsibility to keep your account password confidential and to notify us if you notice any suspicious activity.
Data Retention Period
ic444 retains your personal information only for as long as it is needed to fulfil the original purpose for which it was collected, or as required by law.
General Retention Policy
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: After an account is closed, information may be kept for a defined period in accordance with legal, regulatory, and business requirements.
- Financial records: Transaction records are retained for an extended period in accordance with legal requirements.
- Log data: Technical logs are generally kept for a limited period.
Once the retention period ends, your information is securely deleted or anonymised so it can no longer be linked to you.
Your Rights
As a user of ic444, you have the following rights over your own personal information:
- Right of access: You may request to know what information we hold about you.
- Right to rectification: If your information is inaccurate or incomplete, you may request that it be corrected.
- Right to erasure: In certain circumstances, you may request that your personal information be deleted, although this may not be possible where legal obligations apply.
- Right to restrict processing: In specific cases, you may request that processing of your information be temporarily suspended.
- Right to object: You may object to your information being used for a specific purpose.
- Right to data portability: You may request to receive your information in a structured, commonly used format.
To exercise any of these rights, please contact the ic444 customer support team. We will review your request as soon as possible.
Privacy of Minors
ic444's services are intended only for those aged 21 or above. We do not knowingly collect personal information from minors. Age verification is mandatory at the time of account registration.
If a minor accidentally registers on our platform and this comes to our attention, that account is closed immediately and the associated information is deleted.
If you are aware that a minor is using our platform, please notify our support team immediately.
Third-Party Links
The ic444 website may occasionally reference third-party services, such as payment providers or technology partners. These third parties have their own privacy policies, and ic444 is not responsible for their data practices.
Payment Providers
During financial transactions, your payment information is processed directly with bKash, Nagad, Rocket, or the relevant bank. These institutions have their own privacy and security policies. Your complete financial details are not stored on ic444 servers.
Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, and JILI — are independent companies. Information collected through their software during gameplay is governed by their own privacy policies.
Policy Changes & Updates
ic444 may update this privacy policy from time to time. Policy changes may result from changes in business practices, adoption of new technology, legal changes, or regulatory requirements.
If there are significant changes to the policy, we will notify you in the following ways:
- Updating the last updated date on the privacy policy page of the website
- Displaying a notice on the website
- Sending a notice of significant changes to your registered email
If you continue using our services after any changes, you will be considered to have agreed to the updated policy. We recommend checking this page regularly.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your personal information, please contact the ic444 customer support team.
Our 24/7 live chat and email support — available in both Bengali and English — are always ready to assist you.
To submit a privacy-related request, email: [email protected]
After receiving your request, we will get back to you as soon as possible and try to resolve your matter.
Contact Us
The ic444 support team is always ready to help with any privacy-related questions.
For 24/7 live chat, go to the login page.